Returns & Exchanges
At Claude & Co, we want you to love every piece you purchase; however, if you are not completely satisfied, we accept returns on unworn items within 30 days of delivery. All items must be returned in their original packaging with tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in their original box or a similar mailer, ensuring all original designer tags are included.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed to the original payment method within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing